For many of your customers, migrating to a GoCloud business operating system and network may be the biggest, most important thing they will do.
You are in the know about the situation and it can be all too easy to assume that they are just as knowledgeable, but that’s not always the case. Here are a few things that your customers should think about when migrating to a GoCloud Hosted Desktop.
This seems a bit like teaching granny to suck eggs, but it can be easy for a client to lose sight of their business goals and long-term targets in the excitement of the transition to the cloud. For example, a client that generally needs to cut costs may decide to go all in with multiple access points for each employee, when they can really make do with fewer.
There’s always the urge to upsell in these situations, but lack of discussion could lead to a large investment being quickly followed by an unwelcome reduction when the client can no longer support the new infrastructure.
On the other hand, there are many examples when it is wise to advise a client to spend more. The key is to truly understand exactly what each customer needs, then recommending a setup that suits both requirements and budget.
In a way, this whole process is part of the trust building process. Frank and well-informed conversations between you and the client in question will always result in a raised level of trust.
We work with partners who are honest about sales and know that a lot of information needs covering before acquisition. Exaggerated claims will damage trust, so stick to the facts and provide tailored suggestions and projections where possible, answering all questions along the way.
This is one of the hot topics of business information systems at the moment. It’s also one of the most unequivocally straightforward areas in which to pitch GoCloud.
Mention the military-level encryption that we operate, the premium security software, and the top-of-the-range hardware that we run in our UK-based data centres. Above all, reinforce the fact that this is a major consideration for any business looking toward the future.
The majority of your customers will already know this and just need a reminder to realise the importance of moving to the cloud ASAP.
With some skill and a little luck, when you’ve run through these things your sales lead will be in a good position to become a new customer. From there, it's simply a case of supplying them with a first-rate Hosted Desktop system, which is part of the GoCloud guarantee.
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