The most common way to own a business phone system is historically to have an on-site solution utilising ISDN or analogue lines in the workplace.
With the increased availability of high speed connectivity, completely cloud based hosted PBX solutions are growing in popularity, largely thanks to extensive range of features they offer.
Help your clients avoid outdated hardware, constant software licence upgrades and increasing costs with a cloud service that offers a secure, reliable and truly global solution.
Unlike traditional phone lines, you can have as many lines as your provider allows – in some cases it’s thousands of lines. And you can scale them up and down with instant effect, making VoIP ideal for businesses with large fluctuations in demand.
VoIP calls can be made over any computer with a sound card. Headsets make calls more practical in a shared office space, but that’s the only additional investment a business will need to make.
Working on a complex project with a team in multiple locations? VoIP allows teams to video call, share screens and collaborate on projects for better team-working and faster project delivery.
Small businesses can find themselves relying on traditional phone lines and mobile phone providers. Which works until the business starts to expand. With just one or two phone lines and mobile handsets, it’s difficult to work effectively. Changing to a VoIP solution can mean better customer support thanks to the increased number of phone lines. The reliability of VoIP calls means you can team members and suppliers with ease without relying on mobile reception.
Unlike traditional landlines where you pay heavily for a list of limited features, VoIP provides businesses with a large range of options. Including the options you’d expect – such as voicemail and call waiting – as well as some others you might not expect; area code selection, voicemail to email transcription and call screening. All very handy when running a business.
Compared to the limited benefits and high costs of a traditional landline, VoIP services can be a highly cost-effective solution, especially if bundled with other internet services such as virtual desktop hosting.
Setting up a new service can be a leap of faith; what if something goes wrong? What if no-one knows how to work the new service? With a traditional phone line, the responsibility sits with the organisation. With VoIP, all responsibility sits with the provider, meaning better quality service and the ability to pass performance issues onto specialists for a speedier resolution.
The GoCloud Partner Programme includes the option of providing plug and play VoIP telephony services in addition to hosted desktop solutions. Become the one-stop solution for your customers’ communication challenges with a complete range of internet & telephone services.