If you’re considering becoming or already are a GoCloud partner, chances are you’re a whizz at gaining new customers and maintaining a steady flow through your sales funnel. However, a powerful tool that is neglected by the vast majority of companies is honest and useful testimonials.
Whilst providing concise information to web visitors and answering enquiries is crucial, the insight that prospective customers gain is still being provided by you, the one selling the product. By gathering testimonials and case studies from existing users, you’ll provide an unbiased account of how Hosted Desktops can make real change in the workplace.
This approach also helps to build trust between you and the audience. Your competitors will surely be claiming that they too have the best Hosted Desktops around, but without customer feedback that’s accessible to the public, it can sometimes be perceived as hot air. The beauty of testimonials is that they can also be used for your marketing activity, from social media to email campaigns, and can even help your PR due to them being independent data.
Of course, you can choose which pieces of customer feedback to use. Needless to say, if you receive any negative comments, the onus is on working with the customer to rectify the problem and keep their business. Thankfully, due to GoCloud’s first-rate security systems, user-friendly interface and ability to adapt, we’re confident that the majority of reviews will be shining examples of your dedication to top customer service.
As we’ve touched on, there’s a difference between testimonials and case studies. Whilst the former could be a sentence or two, the latter tends to be a more focused piece of research into how your services have transformed the way the customer’s business operates. It could include productivity figures, pinpoint a specific improvement, or simply be a digestible account of application. Whatever the case, including images, full names and job titles creates a solid resource that can be used both digitally and in print.
On top of this, asking customers to leave reviews on your Google Business and Facebook pages is another great way to breed trust in your products and services. Whilst highly beneficial for your online identity, it also goes a long way to helping potential buyers to make a decision quickly and effectively.
Some companies offer incentives to key customers in exchange for providing feedback, or a discount for recommending you to their peers. This can prove highly effective but isn’t necessarily required – it’s very much a case of deciding on suitability, so is worth bearing in mind depending on specific relationships within your client base.
However you go about it, we strongly recommend that you invest a little time into encouraging customers to leave or send some feedback. Great for your brand and useful for inquisitive buyers, it also gives the benefactor a little free coverage for their business. It’s very much win-win-win!
Becoming a GoCloud Partner is the first step to a bright and lucrative future. If you're looking to diversify your business and raise profits, request a free test drive today.
Cloud vs. Traditional
Discover how hosted solutions are powering a rapid UK-wide adoption of remote working.
Sign up today as a GoCloud reseller and benefit from a FREE hosted desktop with every 5 hosted desktops you sell or purchase for your own business.
Free hosted desktops are for internal use within your company and are a great way to demonstrate the power of a cloud desktop solution to your clients!
Your free reseller environment includes these 4 Virtual Machines running your own RDS environment:
1 Active Directory Server: store user files, profiles & shared drives
1 Dedicated Firewall: with dedicated IP address and VLAN
1 Remote Desktop Login Gateway: for user login & verification
1 Remote Desktop Server Host: the home of each user’s desktop
Reseller Hosted Desktops will only be provisioned upon request.
Reseller Hosted Desktops cannot be obtained in conjunction with any other offer including discounts.
Only Client Hosted Desktops purchased on or after 12 February 2020 are eligible for this offer.
In addition to the free Reseller Hosted Desktops, additional Reseller Hosted Desktops and resources can be purchased.
The Partner must maintain a ratio of at least 5 purchased Client Hosted Desktops to 1 Reseller Hosted Desktop, so for example if you purchase 10 Client Hosted Desktops, you will have 2 additional free Reseller Hosted Desktops. If the client downsizes to 5 desktops, you will either need to relinquish 1 free Reseller Hosted Desktop, or pay for 1 of your 2 Reseller Hosted Desktops.
The Reseller Hosted Desktop is for use by the Partner only and cannot be resold or hired out for use by third parties.
Partners must have a portfolio of at least 10 Client Hosted Desktops within 12 months to maintain the free subscription.
The minimum 5 User environment is not enforced on Reseller Hosted Desktop environments.
We reserve the right to change these terms at any time.