Grow your business

Our partner programme is designed to grow with your business, so, naturally, we built it around your business.

 
Partner Control

Partner Control

Full admin access to your customer’s Citrix/Windows environment: You will have full administrator access to each of your user’s environments, enabling you to offer a speedy and effective 1st line customer support service.

Upon request, we are also able to offer additional services to our partners such as access to our VMware environment, offering you further elements of control to your customer’s environments.

Active Directory and File Server included as standard: You won’t have to pay extra for a server, keeping your costs down.

GoCloud owned server infrastructure: We own all of our IT server and network infrastructure, so your environment is safe with us.

 
Partner Support

Partner Support

GoCloud only sell to IT resellers, not your customers: Our sales and technical resources are not tied up in end user activities meaning we are able to support you 100%. This underlines our commitment to helping you to build relationships with your customers! You own the relationship.

Pro-active infrastructure monitoring: User experience is of prime importance to us. We constantly monitor
and manage your resources to ensure that the end user has :-

  • Excellent service uptime
  • A stable environment through CPU usage, disk level and latency
  • Fewer help desk calls to our partners

Superior 24/7 partner technical support: Our commitment to service quality and continual uptime is of paramount importance to us. In addition to our telephone support, we also operate a support ticketing service to all of our partners, which is managed by our own certified technical specialists.

 
Partner Sales Support

Partner Sales

White label desktop hosting: Hosted desktops using your branding, enabling you to compliment your existing portfolio. We even provide you with marketing material using your branding, making it easy for you to go to market.

Free Citrix demo suite: We are able to offer you a hosted desktop demo suite to enable us to test customers applications prior to going live.

Dedicated GoCloud Account Manager: We are always at hand to assist you in all aspects of the sales process, whether you require:

  • Pre-sales and technical support
  • Sales and marketing knowledge, tools and materials to seek out new opportunities and develop new business
  • Assistance with sales and marketing campaigns and research

We will help you to win more business.

Flexible partner agreement: We offer probably the best partner agreement in the industry:

  • 30 day rolling partner agreement
  • No long term contractual supply commitments
  • No sales volume targets
  • Big rewards without big risks
  • Easy to manage monthly payments
 
Partner Security

Partner Security

IS027001 accredited UK data centre: The ISO27001 security standard mark provides you with the reassurance that our data centre has been validated by a tough internationally recognised ISO standard. 

Free Anti-Virus protection: All of our hosted desktop packages are fully inclusive of Symantec End-Point security protection.

Fail over systems co-designed by HP: We co-designed our high-availability solution with the equipment designers at HP in Bracknell, offering you peace of mind. Should our storage or hosts systems fail, we have auto failsafe protection across all of our servers.

 

We have the advantage of being able to access our desktops from anywhere in the world. Staff can work from home if necessary or when they’re travelling on a train. So it also means we can work much more efficiently.
— Andrew Steele, Director at 360 Chartered Accountants
 
GoCloud User