What information do we collect and how do we use it?

We may collect your name, company (if applicable), address, telephone number, fax number and email address. This is to aid access to parts of our website, such as requesting information on our products and services or navigating the support pages.

We may also use the information we collect to contact you in response to a direct request from you for information about products or services; for example, information on a product requiring technical assistance.

Where appropriate, we may send you automated emails, but only when it is specifically required to provide you with a service you have requested. An example of this may be to email important technical information or licensing information when you download a file from our support section.

We will not use your information for any other purposes. If we change this policy we will ask you to opt-in first.

How does GoCloud protect customer information?

As required by UK data protection legislation, we follow strict security procedures in the storage and disclosure of information. This means that we may request proof of identity before discussing information to you.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. GoCloud uses cookies as part of www.gocloud.co.uk.

Will GoCloud disclose the information it collects to third parties?

GoCloud does not sell, trade or rent your personal information to others. We may forward your information to one of our Partners if you have asked us to do so and then only in connection with their products and services you have requested. If in future we choose to change this policy and share your information with trusted third parties, we will not do so without seeking your express permission.

We may employ other companies or individuals to perform functions on our behalf. Examples include, but are not limited to, sending postal mail and emails, removing repetitive information from customer lists, analysing data and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's stringent data protection legislation.

We may be required to disclose your personal information to law enforcement agencies under the Regulation of Investigatory Powers Act 2000.

Your consent

By using this website, you consent to the collection and use of this information by GoCloud. If we change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

• GoCloud's home page