the hosted desktop Features...
GoCloud's hosted desktop infrastructure has features that make it an attractive proposition for UK businesses of any size.
Full Desktop Experience
The hosted desktop experience of the end-user will not be noticeably different to that experienced when using a standalone desktop PC. Not only will it match the applications that can be run, but it will also provide similar performance levels. Once logged onto their remote hosted desktop the user can use the full range of options provided by the Windows OS to customise their desktop and the applications they use upon it.
24 Hour Managed IT Support
All GoCloud hosted desktop solutions come with support as part of the package at no extra cost. This gives customers access to our 24 hour, 7 days a week, managed IT support centre. Staffed by Microsoft Gold Partner analysts, our support centre Service Desk provides friendly, effective and highly experienced first, second and third line support for your GoCloud virtual hosted desktop solution.
Enable remote working
Remote and flexible working is becoming one of the biggest forces behind companies' growth, both as being desirable for workers, and as a way for employers to increase the productivity of their workforce. Have instant access to your office PC, from anywhere in the world with an Internet connection.
On-demand secure access
As our virtual desktops are totally hosted within our UK data centres, they can be securely accessed at any time, from any location where there is an Internet connection, creating a truly dynamic IT system. All traffic between the end-user and the data centre is 128-bit encrypted.
High-availability solution
Every service we provide is designed to give the maximum resilience and availability to ensure that your hosted desktop is there when you need it. All our equipment is of the finest quality; all our data and file services are hosted on an industry-leading storage area network, with all processing power being handled by high powered, brand name servers. The actual virtualisation technology is provided by the world's leading virtualisation company Citrix, owing to the power, security and stability of its VM products.
Secure and resilient location
All our servers and storage array networks are located in high-security, UK-based data centres. Each of our data centres is manned 24/7 by dedicated security teams and each centre also has multiple layer card access systems. Moreover, the data centres' server rooms are monitored around-the-clock with CCTV, VESDA and fire-suppression systems, and each data centre has redundant power generation and battery back-up uninterruptible power supplies and multiple connections to the Internet.
